COVID-19 Supplemental Payment Requests Instructions

Pursuant to HUD Notice H 20-08, dated July 23, 2020, NHC has been assigned by HUD to process COVID-19 Supplemental Payment Requests (CSP Requests). This email provides instructions on how to submit your CSP Requests to NHC to ensure timely processing.  Additional information to assist you with completing your CSP Requests, to include eligible timeframe and expenses, has been posted on our website: including a copy of the CSP-Request-Form 52671-E.n nYour Tier 1 or Tier 2 CSP Request should be emailed to  The HUD Notice provides for only 1 type of request per property and only 1 request per property/contract.   When emailing your CSP Request, please use the following subject line and file naming convention to assist us in the appropriate identification and routing of your request – one request per email.  Documentation to support a Tier 2 Request should be included in the same email as a separate PDF attachment and named in the manner shown below.  Our system allows up to 25MB of information.  n nSubject Line:  Contract NumbernFile Name for HUD form 52671-E:  Contract Number_Tier 1 or Contract Number_Tier 2 nFile Name for Support Documentation – Tier 2 only:  Contract Number_Tier 2_Invoicesn nIMPORTANT NOTE:  When saving the Request form, please ensure you save it in its original PDF format {Save Button at bottom of form} – and it remains a fillable document for further processing.  Thank you. n nNHC’s role is to review each request and ensure that it is accurate and complete.  Therefore for Tier 1 Requests,  you only need to submit a completed HUD Form 52671-E:  Property/Owner Information, Part I, II (if applicable), Part III, and Part V, sign and date.  For Tier 2 Requests, you must submit HUD form 52671-E, complete Property/Owner Information, Parts I, II (if applicable), III, IV and V; sign and date; AND submit documentation to support eligible expenses in Part IV.   n nRequests that are incomplete, inaccurate or lack proper documentation will be returned for correction.  We ask in these cases, if any, that you respond back with the requested information within 2 business days to ensure timely processing.  n nOnce the CSP Request has been reviewed and approved, NHC will send you a verification email with a copy of the approved CSP Request.   You should receive your payment from NHC, separate from your monthly Voucher Payment, on or after October 1, 2020, although payment schedule is ultimately determined by HUD.  Thank you for your cooperation and we look forward to providing you these additional CARES funds during our nation’s current pandemic circumstances.